Privacy Policy

KUMA VENTURES PRIVATE LIMITED is the legal entity responsible for Adhisaat and all associated services. We collect information to provide better services and improve user experience.

Personal Information

We may collect personal details that you voluntarily provide, including but not limited to:

• Full name
• Email address
• Contact number
• Postal address
• Information shared through forms, inquiries, or registrations

Sensitive Information

As a healthcare-related platform, we may collect and process sensitive personal data, including health-related information, strictly for the purpose of providing our services. Such data is handled securely and is never sold to third parties.

Sensitive personal information may include:

• Medical history
• Prescriptions
• Diagnostic and laboratory reports
• Nursing assessments
• Physiotherapy records
• Vital signs
• Allergies
• Insurance information (if applicable)
• Emergency contact details

Automatically Collected Information

When you browse our Website or use our application, certain information is collected automatically, such as:

• IP address
• Browser type and device details
• Pages visited and time spent
• Referring website or source

This information helps us understand how users interact with our services.

Mobile Application Permission

Depending on the services used, the Adhisaat mobile application may request access to device features such as location, camera, storage, notifications, microphone, or phone functionality. These permissions are requested only where necessary to provide specific features or improve the user experience, and you may manage them through your device settings.

The information we collect is used for the following purposes:

• To operate, maintain, and improve our services
• To provide healthcare-related services through Adhisaat
• To respond to queries, requests, or customer support needs
• To communicate important updates and service-related information
• To enhance security and prevent unauthorized or fraudulent activities
• To comply with applicable laws, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 (as applicable), and other legal or regulatory requirements.

We collect only what is necessary and use it responsibly.

Adhisaat uses cookies and similar technologies to:

• Improve website and app performance
• Understand user preferences
• Analyze traffic and usage patterns

You may disable cookies through your browser settings. Please note that some features may not function properly if cookies are disabled.

We respect your privacy and we do not sell, rent, or trade your personal information. Information may be shared only on a need-to-know basis and, where applicable, under appropriate confidentiality obligations with:

• Doctors

• Nurses
• Caregivers
• Physiotherapists
• Diagnostic laboratories
• Pharmacy partners
• Ambulance providers
• Payment gateways
• Technology vendors
• Government authorities where required by applicable law

We may also disclose personal information where required by law, legal process, or government request, or where necessary to protect the rights, safety, property, or security of KUMA VENTURES PRIVATE LIMITED, Adhisaat, our users, or the public.

We implement appropriate technical and organizational security measures, including encryption during data transmission, secure authentication, restricted employee access, audit logging, and periodic security reviews, to safeguard your personal information against unauthorized access, misuse, loss, or alteration.

While we strive to protect your data, no online system is completely secure. Therefore, we cannot guarantee absolute security.

Our platform may contain links to third-party websites for convenience or reference. We are not responsible for their privacy practices, content, or policies. Users are advised to review those policies before sharing any information.

You have the right to:

• Access the personal information we hold about you
• Request correction or updates to your information
• Request deletion of your personal data (subject to legal requirements)
• Withdraw consent where applicable

To exercise these rights, please contact us using the details provided below.

The Platform is not intended for children. Where services are provided to minors (under the age of 13 years), registration and consent must be completed by a parent, legal guardian, or authorized representative.

KUMA VENTURES PRIVATE LIMITED acts as the Data Controller for all personal data collected through Adhisaat.

We retain personal and health-related information only for as long as necessary to provide our services, comply with applicable laws, resolve disputes, maintain medical and financial records where required, and enforce our agreements. When information is no longer required, it will be securely deleted, anonymized, or archived in accordance with applicable legal and regulatory requirements.

We may update this Privacy Policy from time to time to reflect changes in legal, technical, or business requirements. Updates will be posted on this page, and continued use of the services constitutes acceptance of the revised policy.