Terms & Conditions

Welcome to our website. By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Introduction

These Terms and Conditions govern your use of our website and elderly care services. By accessing this website or availing of our services, you acknowledge that you have read, understood, and agreed to these terms.

2. About Us

We are dedicated to providing quality elderly care with compassion and respect. We believe aging should be embraced with dignity and supported with the right level of care. Our services are designed to create a welcoming, safe, and supportive environment for seniors and their families.

3. Services Offered

We provide the following services:

• Daily Living Assistance

• Senior & Elderly Care at Home

• Post-Hospital & Recovery Care

• Companionship & Emotional Support

All services are subject to availability and may vary based on individual care requirements.

4. Eligibility

Our services are intended for elderly individuals requiring assistance and care. Any information provided by clients or their representatives must be accurate and complete to ensure proper service delivery.

5. User Responsibilities

• Provide accurate personal and medical information as required

• Cooperate with caregivers and staff

• Use services for lawful and intended purposes only

• Respect caregivers, staff, and service guidelines

Failure to comply may result in suspension or termination of services.

6. Payment & Billing

Service charges, payment terms, and billing cycles will be communicated separately and must be adhered to. Delayed or failed payments may lead to discontinuation of services.

7. Cancellation & Refund Policy

Service cancellations must be informed in advance as per agreed terms. Refunds, if applicable, will be processed based on the nature of the service and notice period provided.

8. Limitation of Liability

While we strive to provide the highest quality care, we are not liable for any indirect, incidental, or consequential damages arising from the use of our services, except as required by law.

9. Privacy Policy

All personal information shared with us is handled with strict confidentiality and used only for service-related purposes, in accordance with applicable data protection laws.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page, and continued use of our services constitutes acceptance of those changes.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Jaipur, Rajasthan.

12. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Address:
P. No. 188, JDA Employee Staff Colony,
Teelawala, Pratap Nagar, Sanganer,
Jaipur – 302033, Rajasthan

Email: gst@kumaventures.in

Phone: 0141-2221110